Privacy Policy mrmm88 — Data Protection & Information Security

Mrmm88 is an online gaming platform that operates responsibly and transparently. We understand that your trust is our most valuable asset, and one of the ways we honour that trust is by taking your privacy seriously.

This Privacy Policy clearly explains the types of information we collect when you use the mrmm88 platform, how we use that information, who we may disclose it to, and the steps we take to keep your information secure. This document also outlines your rights regarding your personal data and how to exercise those rights.

We encourage you to read this Privacy Policy together with Terms and Conditions for a complete overview of how the mrmm88 platform operates.

Mrmm88 collects information necessary to provide a safe, fair, and high-quality service. Below is a summary of the types of data collected:

We only collect data that is strictly necessary for the stated purposes. We do not collect sensitive information such as biometric data, medical information, or religious beliefs.

The data we collect is used for specific and lawful purposes. Below is a full list of how your data is used on the mrmm88 platform:

• Account Management — create and maintain your account, and process registration and identity verification;
• Transaction Processing — handle deposits, withdrawals, and all financial activity within your account;
• Security & Fraud Prevention — detect and prevent unauthorised access, identity fraud, and suspicious activity;
• Customer Support — assists you when you contact our support team via live chat or email;
• Legal Compliance — fulfil anti-money laundering (AML) obligations and reporting requirements set by the relevant authorities;
• Personalisation — tailor bonus offers, game recommendations, and communications based on your preferences;
• Platform Improvements — analyse usage patterns to improve overall platform performance, stability, and user experience.

We do not use your data for third-party marketing purposes without your explicit consent. You may withdraw consent to receive promotional communications at any time through your account settings.

Mrmm88 does not sell, rent, or disclose your personal information to third parties for marketing purposes. However, there are limited situations where we need to share information to ensure the platform functions properly:

• Payment Providers — transaction information is shared with authorised payment processors such as FPX gateway and digital wallet providers to process your deposits and withdrawals;
• Game Service Providers — usernames and game records are shared with game software providers to enable access to their games;
• Regulatory Authorities — we are required to disclose certain information to authorities when directed by applicable law;
• Analytics Services — anonymised usage data is shared with analytics tools to help us understand platform usage patterns.

All third parties who receive your data are required to comply with strict security standards and are not permitted to use that data for any purpose other than those specified in their service agreement with mrmm88.

Mrmm88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential Cookies — required for core platform functions such as login, game sessions, and security. These cookies cannot be disabled;
• Performance Cookies — collect information about how you use the platform to help us identify and resolve technical issues;
• Functional Cookies — save your preferences such as language, display settings, and login details for your convenience;
• Analytics Cookies — helps us understand usage patterns in aggregate and anonymised form for platform improvement purposes.

You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect platform functionality. Continued use of the platform is considered consent to the use of cookies as described here.

Mrmm88 implements multiple layers of technical and operational security to protect your data from unauthorised access, alteration, disclosure, or loss:

• 256-bit SSL Encryption — all data communications between you and our servers are protected by industry-standard encryption;
• Two-Factor Authentication (2FA) — an additional security layer that can be enabled on your account to prevent unauthorised access;
• 24/7 Monitoring — automated monitoring systems operate around the clock to detect any suspicious activity in real time;
• Internal Access Controls — only authorised personnel with a legitimate business need may access user data;
• Regular Security Audits — our platform undergoes regular penetration testing and security audits by independent parties;
• Secure Data Backup — all data is regularly backed up to separate, secure servers to prevent data loss.

While we take all reasonable precautions, no system can guarantee absolute security. You also play an important role by using a strong password and never sharing your login credentials with anyone.

Mrmm88 retains your personal data for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal obligations.

• Active Account Data — retained for the duration your account is active and for a defined period following account closure;
• Financial Transaction Records — retained for a minimum of 7 years for AML compliance and audit requirements;
• KYC Documents — retained for 5 years after the end of the business relationship in accordance with legal requirements;
• Support Communication Log — retained for 2 years for reference and quality control purposes;
• Analytics Data — anonymised data is retained indefinitely for long-term analysis purposes.

Once the retention period expires, data will be securely deleted using methods that make recovery impossible.

Under Malaysia's Personal Data Protection Act 2010 (PDPA) and our privacy policy, you have the following rights regarding your personal data:

To exercise any of the rights above, contact our privacy team via email or live chat. All requests will be processed within 14 working days.

The mrmm88 platform is strictly for adults aged 18 and above. We do not accept registrations from anyone under 18 and do not knowingly collect any personal data from minors.

If we discover that personal data from a minor has been collected without our knowledge, we will take immediate steps to delete that data and close the account in question. If you believe a minor has registered on our platform, please contact our support team immediately.

The mrmm88 platform may contain links or integrations with third-party services such as game providers or payment processors. Our Privacy Policy does not apply to those third-party websites or services.

We encourage you to read the privacy policy of each third-party service you use separately. mrmm88 is not responsible for the privacy practices or content of any third party.

Mrmm88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service improvements. Any significant changes will be communicated to you via your registered email or a prominent notice on our website.

The "Last Updated" date at the top of this document will always be updated to reflect the latest version. Continued use of the platform after amendments are published constitutes acceptance of the updated Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our privacy team is ready to assist you.

You can reach us via:

• Privacy Email: [email protected]
• Live Chat: Available 24/7 via the chat icon at the bottom right corner of the platform
• Help Centre: Visit page FAQ for answers to frequently asked questions

All privacy-related requests will be acknowledged within 2 business days and resolved within 14 business days. For more complex issues, we will notify you of a more specific resolution timeline.